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Mastering Crucial Conversations

ID : 17149   
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Mastering Crucial Conversations will give you tools to handle difficult and important interactions that happen to everyone and affect your life.  We are masters at avoiding tough conversations if we feel that there will be varying opinions, or if we feel the stakes are high or the conversation will be emotional.  We would rather send a coworker an e-mail than walk down the hall and talk to him/her about a tough issue.  But it doesn't have to be that way.  You can prepare for and learn how to handle critical conversation.  During this seminar, participants will learn how to:  handle and effectively hold critical conversations; transfer anger and hurt feelings into powerful dialogue; create conditions of safety; achieve a level of mutual understanding and respect; be persuasive, instead of abrasively

Class Details

1 Sessions
Weekly - Wed

Community Ed Building

Loretta Summers 



Registration Closes On
Wednesday, March 14, 2018 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
3/14/2018 - 3/14/2018 Weekly - Wed 8:00 AM - 5:00 PM Kansas City, Community Ed Building  Map, Room: CEB Conference Room A Loretta Summers